The Significance of Refreshing Hardware: Why Supported Devices Matter

In today’s security landscape, hardware refresh cycles are no longer just an IT best practice—they are a critical component of maintaining a secure, reliable, and compliant environment. At YourSix, our commitment to protecting customers means ensuring that the devices connected to the Y6OS platform meet modern security and performance standards.

That’s why we maintain a clear Supported Devices Policy and strongly recommend replacing outdated hardware before it becomes a risk.

YourSix Supported Devices Policy

YourSix supports Axis devices that are actively supported by AXIS OS and meet the minimum firmware requirements outlined on docs.yoursix.com.

Once Axis Communications classifies a device as End-of-Support (EOS), it is no longer eligible for support on the Y6OS platform. EOS devices no longer receive firmware updates from Axis, meaning both the hardware warranty and software maintenance periods have ended.


Why YourSix Does Not Support End-of-Support (EOS) Devices?

When a device reaches EOS, it introduces significant risks that cannot be mitigated through software or platform-level controls alone.

  • No Firmware Updates or Security Patching:
    • EOS devices are no longer eligible to receive firmware updates or security patches. This leaves them exposed to newly discovered vulnerabilities that attackers can exploit to gain unauthorized access to the device or the broader network. Any bugs or security flaws that emerge after EOS remain permanently unaddressed.
    • Because of this, YourSix cannot guarantee the security, reliability, or performance of EOS devices.

The Disadvantages of Using Old or Unsupported Devices

Continuing to operate outdated security hardware may seem cost-effective in the short term, but it can lead to serious long-term consequences.

  • Unpatched Vulnerabilities
    • Once support ends, new security flaws go unresolved. These vulnerabilities can allow attackers to access systems, steal sensitive data, or disrupt operations.
  • Silent Failures & Unreliable Performance
    • Outdated firmware often leads to bugs, glitches, and instability. This can result in missed video footage, malfunctioning access controls, or intermittent device failures—issues that may go unnoticed until a critical incident occurs.
  • Compromised Business Continuity
    • A single unsupported device can act as an entry point for cybercriminals. Attackers often target outdated hardware because it provides easier, long-term access to networks, increasing the risk of data breaches, ransomware, and operational disruptions.
  • Regulatory & Compliance Risks
    • Many industries require up-to-date security systems to meet regulatory and compliance standards. Using unsupported devices may result in non-compliance, leading to fines, legal exposure, loss of certification, and reputational damage.
  • Reduced Efficiency
    • Older devices consume more power and bandwidth due to outdated components and inefficient software. This increases operational costs, strains network resources, and reduces overall system performance—especially in larger deployments.

The Advantages of Refreshing to Updated Devices

Modern IP security devices provide substantial benefits that go beyond basic functionality.

  • Advanced Analytics
    • Newer devices support AI-driven analytics, including intelligent motion detection, object classification, and behavior analysis. These capabilities enhance threat detection accuracy, minimize false alarms, and facilitate faster, more informed responses.
  • Increased Efficiency
    • Updated devices are designed for better resource management, using less power and bandwidth while delivering higher-quality performance. Improved system integration enables smoother operation across multiple devices, resulting in reduced costs and enhanced scalability.
  • Enhanced Security
    • Modern devices include stronger encryption, improved authentication methods, and ongoing firmware updates. These protections ensure known vulnerabilities are addressed promptly, providing robust defense against evolving cyber threats and unauthorized access.

Does YourSix Maintain a List of Supported Devices?

Yes. You can view the current list of supported devices here:
https://www.yoursix.com/support/device-support/

This list is regularly updated to reflect the current status of Axis support and firmware requirements.

What Happens If Unsupported Devices Are Used on the Y6OS Platform?

Unsupported devices may still connect to the platform, and users may initially be able to interact with them. However, performance and reliability will degrade over time, and their use is not recommended.

  • Unsupported devices:
    • Do not receive firmware updates
    • Cannot be fully secured
    • Cannot be guaranteed or supported by YourSix

For these reasons, YourSix strongly recommends that unsupported devices be replaced immediately. Because Axis no longer provides firmware updates for EOS devices, YourSix cannot guarantee any level of support, security, or long-term functionality for them.

Final Thoughts

Refreshing hardware isn’t just about staying current—it’s about protecting your business, your data, and your people. By using supported, up-to-date devices, you ensure stronger security, better performance, regulatory compliance, and peace of mind.

If you’re unsure whether your devices are supported or need guidance on planning a refresh, the YourSix team is here to help.